Triage

Triage

I heard on the radio last week that it was the 40th anniversary of the last episode of M*A*S*H (2/28/1983). It reminded me of a recent conversation with a client in which I mentioned a phrase I first heard while watching M*A*S*H as a young kid. (very, very young...

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Email Solutions

Email Solutions

The problem: The e-mail you are replying to has a dark page color or pattern applied, making your response hard to see. (Perhaps you're even replying to one of my newsletters. LOL) The solution (A-ha!):Note: If you reply to emails via the reading pane, you will have...

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