Labels and Tiny Checklists

Labels & Tiny Check ListsThink labels are just for envelopes or folders? If so, think again! In this video, I'll share an A-ha! use for those labels helping you with those things you do - or delegate - repeatedly. Click the image below for an interactive training...

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Celebrate Administrative Professionals!

Celebrate Administrative Professionals!

In recent months, I have had recurring conversations with people in business, education, and government about how important quality Administrative and Executive Professionals are to an organization. The conversations were mostly due to scenarios where a solid Administrative Professional would benefit the organization.

Business owners, school principals, directors and department heads are, understandably, considered the leaders of the organization. Don’t get me wrong, they are super important. They cast vision, set policy, provide direction and more. But their role is only half of the equation.

You must also have someone who is good at
executing the vision, the policies, the decisions.

That must be where the phrase Executive Assistant came from, right? They execute the plan. I feel like we’ve done a disservice over the last few decades by taking that role out of so many organizations and expecting one person to both cast and execute the vision. I know very few people who possess the skills to do both and the ones who are able to, don’t have the time and thus the organization suffers.

Full disclosure, I might be a bit biased to those who serve as an Administrative Professional. My mom was our church’s secretary for 30 years. I frequently heard people in the congregation make a comment like, “So-and-so is the pastor, but we know it’s your mom who runs the church.”

I encourage all of us to rethink how valuable those roles are, making sure that we have the position, that we have the right person in the position, that we’re compensating them for the value they provide, that we’re honoring them, recognizing them, and treating them with the respect that they deserve.

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Sheet Protectors

Sheet ProtectorsAnother A-ha! use for something you already have in your office. Think sheet protectors are just for keeping documents clean? Think again! In this video, I'll share TWO A-ha! uses for sheet protectors and how they can help you ensure consistency. Click...

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Change: Love it or hate it?

Change: Love it or hate it?

Change: love it or hate it? We all think we know our answer to that question. We all think we know how those around us would answer it too. 😉 But when you step back and think about it, it’s really not that easy to answer. I typically say that, “I love change”; but I’m becoming aware that that is a false statement. A more accurate statement would be, “I love change that I have chosen.” When you aren’t in control of the change that’s happening, chances are you’re less likely to love it. My heart breaks for the people of Ukraine as they endure inconceivable changes.

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Free Conference Calling

Free Conference Calling

When I started hosting an online-attendance option for my monthly Express Training, I paid for a commonly known web-meeting service. It was expensive and didn't include all the features I needed. So, I went shopping a bit more and found www.FreeConferenceCall.com I...

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