Triage

Triage

I heard on the radio last week that it was the 40th anniversary of the last episode of M*A*S*H (2/28/1983). It reminded me of a recent conversation with a client in which I mentioned a phrase I first heard while watching M*A*S*H as a young kid. (very, very young...

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Email Solutions

Email Solutions

The problem: The e-mail you are replying to has a dark page color or pattern applied, making your response hard to see. (Perhaps you're even replying to one of my newsletters. LOL) The solution (A-ha!):Note: If you reply to emails via the reading pane, you will have...

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Happy New Year!

Happy New Year!

Happy New Year AND Happy National Clean Off Your Desk Day!! If you make more piles than progress, (on your desk or in your email inbox), here is a foundational principle: Make a Decision When I was in college, I remember one of my business professors talking about an...

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